Privacy Policy
This policy explains how ETEM Engineering handles information submitted through this website and information generated by website measurement and third-party services.
Last Updated: August 29, 2026
1. Information You Provide
When you contact ETEM Engineering or submit a website form, we may receive information such as:
- Full name
- Email address
- Phone number
- Company or organization name
- Project location, type, stage, discipline, scope, and other inquiry details
- Messages, questions, and preferences you choose to provide
The website does not currently accept drawing, RFP, or other project-file uploads through its active forms. If project files are needed, they can be provided during follow-up. Please do not submit sensitive or unrelated personal information through the website.
2. Website and Measurement Data
Website delivery and measurement services may process technical information such as IP address, approximate location derived from IP address, browser and device characteristics, referring page, pages viewed, interactions, conversion events, and timestamps. Google Analytics and Google Ads may use cookies or similar identifiers for measurement. ETEM Engineering does not intentionally send the contact details or project text entered in a form to its analytics events.
3. How We Use Information
We use the information we collect for the following purposes:
- To respond to your project inquiries and provide engineering consultations
- To evaluate requested services and prepare a proposal or estimate when appropriate
- To communicate with you regarding ongoing or potential projects
- To operate, secure, measure, and improve our website and services
- To maintain appropriate business records and meet applicable obligations
4. Third-Party Services
The website uses service providers that process technical or inquiry information to perform specific functions:
- Cloudflare for website hosting and delivery, DNS, HTTPS, and related security services
- Web3Forms to process and route website form submissions to ETEM Engineering
- Google Analytics to measure website traffic and interactions
- Google Ads to measure advertising and conversion activity
- Google Maps to display embedded location maps
- Google Fonts and unpkg to deliver website fonts and interface assets
These providers may receive the technical information necessary to deliver their services and apply their own terms, security practices, and privacy policies.
5. Cookies
Analytics and advertising measurement services may use cookies or similar technologies. You can control or clear cookies through your browser settings. Blocking these technologies may limit measurement or some third-party features but should not prevent you from viewing the website or using its core contact options.
6. Data Retention
Inquiry information and related correspondence may be retained for as long as reasonably needed to respond, evaluate a potential engagement, maintain appropriate business records, or meet applicable obligations. Retention periods may vary depending on whether an inquiry becomes an active project. Third-party providers apply their own retention practices.
7. Security
ETEM Engineering uses reasonable administrative and technical safeguards appropriate to the website and the information it handles. Website traffic and active form submissions use encrypted HTTPS connections. No internet transmission or storage method can be guaranteed to be completely secure.
8. Privacy Requests
Depending on the applicable law and circumstances, you may be able to request access to or correction of personal information held by ETEM Engineering, or withdraw consent for certain uses, subject to legal and contractual limits. Contact us using the details below so that the request can be reviewed.
9. Policy Updates
This policy may be updated when website services, providers, or information-handling practices change. The date at the top of the policy identifies the latest published version.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: info@etemengineering.ca
- Phone: (437) 553-5715
- Address: 188 Fairview Mall Dr, Unit #610, North York, ON M2J 0H7